| Job Description: | Nature of Work: Under the general supervision of the Assistant Manager and the direct supervision of the Information Technology Administrator, the Information Technology Specialist (ITS) provides technical support to District staff and assists with the maintenance and troubleshooting of District information systems. The position supports day-to-day technology operations including desktop support, equipment setup, basic network maintenance, and user training. The ITS helps ensure continuity and functionality of District hardware, software, and communication systems and may assist in project implementation as needed. This role is intended to support and complement the work of the IT Administrator and will act as a frontline resource for staff experiencing technical difficulties. Minimum Qualifications Listed below are some typical ways a person can obtain the required education, experience, knowledge and abilities to perform the responsibilities and task of the position. Equivalent combinations of training and experience may be considered qualifying at the sole discretion of the District. Education and Experience: ● Associate degree in Information Technology, Computer Science, or a closely related field; or equivalent technical training. ● Minimum of one (1) year of experience providing technical support in a networked environment. ● Experience with Windows desktop environments, basic networking, and Microsoft Office suite required. Licenses or Certifications: ● Possession of a valid California drivers’ license; must be insurable with the District self-insurance program; must maintain valid license and insurability throughout employment. Knowledge and Abilities: The following are examples of attributes and competencies which can be gained and demonstrated through experience, education and training, and are necessary to successfully perform the tasks and duties listed within the Illustrative Tasks section of this description. Knowledge of: ● Basic principles of computer hardware, software, and network troubleshooting. ● Microsoft Windows OS, Microsoft 365 applications, and email systems. ● Principles of customer service and help desk ticketing systems. ● Security practices for user authentication, data protection, and safe computing. Ability to: ● Diagnose and resolve common IT problems efficiently and effectively. ● Communicate clearly and patiently with non-technical users. ● Organize tasks, manage time, and prioritize requests in a fast-paced environment. ● Follow written and oral instructions and document work performed. ● Work independently or as part of a team and escalate issues appropriately. |
| Submission Deadline: | 10/31/2026 |
| Attachment with more information: | https://members.mvcac.org/amg/wp-content/uploads/Job-Announcement-IT-Specialist_v2026.10.pdf |
| Website to apply: | https://www.governmentjobs.com/careers/fightthebite |
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