GIS/IT Help Desk, Greater Los Angeles County VCD

Description: Under the direction of the General Manager and in collaboration with Department Directors, the GIS/IT Help Desk will produce Geographic Information Systems (GIS) mapping and analytical products by using operational, surveillance, and outreach data collected by agency departments to aid in decision-making in regards to future vector treatment, surveillance and outreach strategies. The incumbent will also work with the Information Technology (IT) Administrator to install, diagnose, repair, maintain and upgrade PC hardware/software and equipment to ensure optimal workstation performance. The incumbent will also troubleshoot hardware and software problems (in person, via telephone, or via email) in a timely and accurate manner, and provide end-user assistance when required.

Submission Deadline: Open until filled

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